Strategy Summit B2B Service Management
2. - 3. December 2025

Key Topics

  • New business models in service
  • From manufacturer to service provider
  • Aftermarket & spare parts business
  • Smart Services
  • Field Services
  • Customer Experience
  • IoT & Industrie 4.0
  • Self-Service-Portale
  • Service-Communities & Crowd Services
  • Machine Learning & Predictive Maintenance

Circle of Participants

  • Head of Service Management
  • Head of Customer Service
  • Head of After Sales

This offer is aimed at managers from corporate groups and medium-sized companies.

Fragen zum Gipfel?

For more information on our agenda, topics and speakers please visit our

German event page

… or get in touch with us directly via our contact form or simply give us a call.

Contact form

 

Contact persons

Event Location

Mövenpick Hotel Berlin

Mövenpick Hotel Berlin, Schöneberger Straße 3, 10963 Berlin

Mövenpick Hotel Berlin is a 4-star hotel located in the city centre of Berlin near the Anhalter Bahnhof S-Bahn train station and Berlin’s famous public square, Potsdamer Platz. Various sights and museums are close by, including Brandenburger Tor which can be reached by train in five minutes. The hotel is about 35 minutes away from BER airport.

For further information please click here

Cooperation Partner