Speakers
Overview of the Speakers
20 Speakers
Kai Altenfelder President
Jörg Richter Head of Service Business Development
Flavio Moser Product Owner MyBühler
Thomas Knecht Director Service
Christian Nüßer Managing Director
Matthias Klug Senior Director Marketing
Carsten Neugrodda Managing Director
Marco Joos Senior Director Aftermarket & Services
Daniel Riebe Manager Smart Services & Asset Lifecycle Management
Dr. Sonja Kieffer-Radwan Co-Founder & Managing Director
Thomas Baumann Director Service | Heitec PTS GmbH
Dieter Schönfeld Board Member Education & Research
For over 15 years, Tim has been helping people solve real-world business problems through the use of advanced data technologies. Focusing on bridging the gap between business and technology and helping organisations become more data driven, Tim has worked in both the technology and agency worlds.
Andreas Wetzels Key Account Manager Field Service
Dirk Preising Head of Technology
Alexander Körbs Director Strategic Accounts Customer Acquisition
Philipp Do Castelo Correia Business Development Specialist SAP CX
Sebastian Sommer SAP CX Presales Expert
Stefan Gesele Solution Consultant
Roland Csombai Sales- & Partnermanager
Key Topics
- New business models in service
- From manufacturer to service provider
- Aftermarket & spare parts business
- Smart Services
- Field Services
- Customer Experience
- IoT & Industrie 4.0
- Self-Service-Portale
- Service-Communities & Crowd Services
- Machine Learning & Predictive Maintenance
Circle of Participants
- Head of Service Management
- Head of Customer Service
- Head of After Sales
This offer is aimed at managers from corporate groups and medium-sized companies.
Speakers & Agenda
For more information on our agenda, topics and speakers please visit our
… or get in touch with us directly via our contact form or simply give us a call.
Event Location
Leonardo Royal Hotel Berlin
Leonardo Royal Hotel Berlin Alexanderplatz, 10249 Berlin
The Leonardo Royal Hotel Berlin Alexanderplatz welcomes you to its extraordinary atmosphere: the historical structure meets puristic design, harmonious colour concepts and modern design elements.
The 4-star superior hotel is centrally located with perfect public transport connections, easily accessible and just a few minutes from numerous sights such as the famous TV Tower and the Museum Island, the Friedrichshain Park, an ideal meeting place during summer and big shopping centres like the Alexa.
The “Vitruv” Restaurant, the “Leo 90” bar/lounge, the Wellness lounge, a 1.000 sqm conference area and 346 modern rooms and suites featuring free Wi-Fi will surprise you during your stay. Enjoy the genuinely friendly service, the warm hospitality and superior amenities. We look forward to seeing you!
Networking Dinner
Let's go to the...
Pier 13, Tempelhofer Damm 227
On the evening of the first day of the event, we traditionally invite you to a joint networking dinner in one of the most beautiful locations in the capital. Together we will end the day with cool drinks and delicious food in a relaxed atmosphere.
About the location
Pier 13 is located in the center of the historic Tempelhofer Binnenhafen, which emphasizes its old industrial character after extensive renovation. Surrounded by the newly created marina and the old warehouse building, Pier 13 offers an ideal setting for relaxed networking with excellent gastronomy.
